Delete Your Account
Request Account Deletion
To delete your GaugeGrid account and all associated data, please email us at:
Please include the following in your request:
- Subject line: "Account Deletion Request"
- The email address associated with your GaugeGrid account
What Gets Deleted
When you request account deletion, we will permanently remove the following, except where a regulatory retention requirement applies to a record (see Records we may be required to keep):
- Your account profile and login credentials
- All vehicles you have added
- All maintenance and service records
- All fuel logs
- All photos and documents you have uploaded
- All maintenance schedules
- Any subscription information
Processing Time
We will process your deletion request within 30 days of receiving it. You will receive a confirmation email once your account has been deleted. If a retention requirement prevents us from deleting a record, we will tell you which records are affected and why.
Records We May Be Required to Keep
Some records in a Work account are subject to retention requirements based on the account's jurisdiction — for example maintenance logs, inspections, and defect reports in Business and Fleet accounts.
While such a requirement applies, those records cannot be permanently deleted, including at your request. Some requirements have no fixed end date. Where a retention obligation prevents us from deleting a record, we will tell you.
Where no such requirement applies to a record — including in a Personal account, and in a Work account held by a single individual — it is deleted as described above.
Our Privacy Policy sets out the full picture, including the recovery window and backup retention.
Important Notes
- Account deletion is permanent and cannot be undone
- If you have an active subscription, please cancel it before requesting deletion
- We recommend exporting your data before requesting deletion
Questions?
If you have questions about the deletion process or need assistance, please contact us at: